Privacy Policy

This Privacy Policy will explain how Holistic Language Services (the “Company”) uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

The Company collects your personal identification information (first name, last name, email address, phone number) for the purposes detailed below.

How do we collect your data?

You directly provide the Company with most of the data we collect. We collect data and process data when you:

  • enter your personal data in the form on the Contact page or contact the Company via email;
  • use or view our website via your browser’s cookies.

How will we use your data?

The Company collects your data so that we can:

  • process your requests, prepare the corresponding quotes, deliver the requested work products, issue the corresponding invoices, and maintain our business relationship.

How do we store your data?

The Company securely stores your data following the security precautions established by the French Data Protection Agency (CNIL) and in line with GDPR requirements.

The Company will keep your personal data for a period of three years after the end of our contractual relationship.

Marketing

The Company would like to send you information about our services.

If you have agreed to receive marketing communications, you may always opt out at a later date.

You have the right at any time to stop the Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email the Company at contact@holisticlanguageservices.com.

What are your data protection rights?

The Company would like to make sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request the Company for copies of your personal data.
The right to rectification – You have the right to request that the Company correct any information you believe is inaccurate or incomplete.
The right to erasure – You have the right to request that the Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that the Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that the Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have a period of one month to respond to you. If you would like to exercise any of these rights, please contact us via email: contact@holisticlanguageservices.com
Or call us at: +33 (0)7 67 39 39 48

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

What types of cookies do we use?

The Company’s website uses the following types of cookies:

  • Functionality – The Company uses functionality cookies to improve your experience on the website. These cookies allow the website to remember your previously selected options, such as your language preferences. These cookies provide a more personalized experience and are automatically deleted when you close your browser.
  • Performance and Analytics Cookies: Google Analytics is Google’s free web analytics tool that helps us understand how our visitors engage with our website. Analytics collects information anonymously and, much like examining footprints in sand, it reports website trends without identifying individual visitors. Google Analytics uses its own set of cookies to track visitor interactions. These cookies are used to store information, such as at what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different set of cookies is used for each website, and visitors are not tracked across multiple sites. Google Analytics customers are required to notify users of their use of analytics software. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your website visits. You can also opt out by clicking here.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

The Company keeps its Privacy Policy under regular review and publishes any updates on this web page. This Privacy Policy was last updated on 30 August 2022.

How to contact us

If you have any questions about the Company’s Privacy Policy, regarding the data we hold that relates to you, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us.
Email us at: contact@holisticlanguageservices.com
Call us: +33 (0)7 67 39 39 48

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that the Company has not addressed your concerns in a satisfactory manner, you may contact the CNIL.